Housing Tenancy Worker

Networx Recruitment
West Midlands
01 Sep 2017
17 Sep 2017
Contract Type
Housing Tenancy Worker Malvern Salary GBP11,362 - GBP12,624 Hours: 25hr 25min per week as part of a rota Contract: Temporary - 12 months About the role This is an exciting opportunity to be part of a really worthwhile Housing Related Support service for young people in Worcestershire who are homeless or threatened with homelessness, who may have additional support needs in order to access and maintain suitable accommodation. Working as part of a core team providing 24 hour site based staffing to support young people living at the Foyer, and other accommodation in the local area. You will provide regular person centred support based on individual support needs to help them achieve the skills to move on to independent living, and access education, employment or training. Your primary location will be The Malvern Foyer providing support in the local community as required. You will therefore need to be a car driver and have access to a vehicle for work. Hours per week are averaged over a 4 week period as per rota, day shifts 8.30 am - 5.30 pm, evening shifts 5 pm - 11 pm. The role involves providing housing related support and tenancy management to Foyer residents and other young Fortis tenants in the local area, age 16-21 years. All candidates will be required as part of these roles to provide cover in the absence of other colleagues within the service on a flexible basis. About you Our client is looking for someone who is a first class communicator, customer focused and can provide excellent customer service. Who is flexible, with a "can do" attitude, striving for continuous improvement You will be able to demonstrate the ability to stay calm under pressure, be non judgemental and diplomatic. You will have the ability to problem solve, motivate and encourage others. Our client is an ambitious, forward thinking social housing business with over 15,000 properties across the Midlands. They value the contribution that the staff make to their business and offer lots of opportunities for you to get involved - from helping to design the policies and connecting with colleagues through to some fun community events and projects. If this sounds like the place for you then we'd love to hear from you. Our client are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.