Front of House / Assistant Operations Manager

1 day left

Recruiter
TRS
Location
Birmingham, West Midlands
Salary
Negotiable
Posted
24 Aug 2017
Expires
21 Sep 2017
Contract Type
Permanent
Hours
Full Time

This leading-edge Property Services company in Birmingham are looking for an Assistant Operations / Front of House Manager to oversee one of their luxury Residential Developments in Birmingham.

The role: This role is working in a 5* Luxury Front of House environment within in a Corporate reception. It will involve:

  • Management of Reception and Cleaning staff
  • Overseeing contractors
  • Handling tenant enquiries and complaints
  • Some facilities and Operations Management
  • Liaising with staff around administration
  • Working with local couriers
  • Providing IT Support
  • Delivering the highest level of customer service to clients and guests
  • Other Customer Service duties (billing, invoicing, facilities etc.)

The candidate: The ideal candidate will have:

  • A proven track record within a Customer Service environment
  • Previous experience managing a team of at least 2 staff members
  • Strong IT skills
  • A passion for delivering 5* Customer Service
  • Strong communication skills
  • Be highly presentable
  • Excellent grasp of English both verbally and written
  • Strong career aspirations
  • Strong work ethos

The opportunity: This isn't just a job, there is a defined career path for those individuals who have a passion to develop their skills.

If you are interested in joining this fantastic organisation, please send your CV and covering letter detailing availability and desired salary.

Apply for Front of House / Assistant Operations Manager

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