Repair Technician

1 day left

IGL Recruitment Ltd
Newcastle-under-Lyme, Staffordshire, England
24 Aug 2017
21 Sep 2017
IGL Recruitment
Contract Type
Full Time

We are looking for experienced Samsung device Technicians responsible for the testing, diagnosis and repair of a daily quota of electronic devices to an exacting standard.

On offer is a competitive salary working with an innovative and progressive business.

Duties and responsibilities include:

  • Repairs to meet level 1 and level 2 standard to include the replacement of components within Samsung smart phones, tablets and wearables.
  • Must be able to hit strict KPI's and TAT's while maintaining a high quality standard.
  • Accurately record all work completed within internal systems.
  • Be responsible and take ownership for all devices allocated to you showing an understanding of customer and business needs.
  • Work with skill and care to reduce parts failure and therefore lower financial impact.
  • Feedback to your Team Leader any issues or delays resulting in bottlenecks which may affect customer SLA's
  • Following best practice stock handling processes at all times and maintaining stock integrity.
  • General housekeeping in Repair Centre to ensure high standards are consistently maintained.
  • Must be flexible with overtime when required.
  • Contribute to a safe working environment and raise health and safety concerns in a timely manner.
  • Maintain a clean and organised work station at all times
  • Work in other areas of TMT First in line with Customer and Business needs.
  • Consistently demonstrate that you are living the values expected by TMT First and Samsung.

  • Click 'apply now' to submit your details for consideration. Please attach your CV with your application

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