WMS Application Support Analyst

Recruiter
Michael Page Technology
Location
Sutton Coldfield
Salary
£22000 - £24000 per annum + Corporate benefits
Posted
10 Aug 2017
Expires
17 Aug 2017
Michael Page are presently representing a multinational logistics firm, specialising in the automotive sector. Due to their consistent growth, they are now looking to add to their talented internal technical support team, and are recruiting for a highly-driven, motivated WMS Application Support Analyst to provide expert support across their Warehouse Management Systems as part of their IT support team. Client Details We are representing a highly-successful, global logistics firm, who's core focus is on the provision of logistical support to the automotive industry. The company work with some of the leading brands within the industry, such as Jaguar Land Rover, BMW and Rolls Royce. With a central hub near Sutton Coldfield, they are experts in the provision of warehouse management solutions and stock management services, with a stand-out reputation of excellence in a fast-paced industry. They are responsible for managing the warehouses and distribution of key automotive parts across the globe to their client base. Description As the WMS Application Support Analyst, you will be providing 1st/2nd line level support on the Warehouse Management Systems to a wide and diverse customer base of leading automotive firms. You will also be providing general IT support, which will be focused around a Windows environment, covering 1st/2nd line support across Windows 7, Active Directory and Microsoft Office Suite. You will be working within a fast-paced team-based environment, responsible for providing remote-based guidance to customers via telephone and email on a variety of system issues. You will have excellent long-term career development opportunities, through to Systems Analyst/Development/3rd Line Support levels, all within a leading, international firm. You will be working on a rotational shift pattern. This will operate from 6am-2pm, and 2pm-10pm Monday to Friday, rotating every 2 weeks. Profile As the WMS Application Support Analyst, you will have experience working with, and supporting, Warehouse Management Systems, ideally within a logistics environment. You will have a good understanding of 2nd line IT support issues. This will be based within a Windows environment, covering desktop support of Windows 7, Active Directory administration, and Office Suite support. You will possess excellent communication skills, with the professionalism to provide a high level of customer service and support to a wide array of prestigious clients. You will have the ability to work within a pressurised environment, delivering service on-time within strict deadlines. Job Offer £24,000 company benefits. This job was originally posted as www.totaljobs.com/job/75482015