Mailroom Messenger - Boots

Interserve PLC
10 Aug 2017
16 Aug 2017
Position Overview The Mailroom Operative will perform a variety of tasks related to the mailroom function, and will flexibly and proactively respond to any client requirements as and when necessary. Responsibilities The post holder will be professional at all times when dealing with clients and customers, proactively representing Interserve on site, promoting excellent customer service. Receiving, sorting and distributing incoming, outgoing mail, Photographs & CPP products. Dealing with enquiries from the client, both face to face and on the telephone. Logging special and recorded delivery items onto system. Booking and receipt of courier items. Processing of transit mail and tracking signature movements. Use of franking machine. Providing support and cover for porterage staff. Any ad-hoc duties as required. Be aware of the business continuity plan for the part of the business you work in. What we are looking for Knowledge of Mailroom operations, though training will be provided. Previous experience using franking and X-ray scanning machines. Knowledge of UK & international mailing arrangements. Customer service and complaint handling. A high level of communication skills. Working accurately, under pressure, to tight deadlines. Have basic IT skills (Excel & Word) and ability to understand and use new systems following training. Expected to undertake manual handling duties within their physical capability. Show flexibility regarding shift start and finish times. Be professional in manner and appearance when dealing with customers face to face and on the telephone. Full driving licence. (Driving duties incorporated in specific tasks) Additional Information Permanent Full Time Monday to Friday - Core service hours are 07:00 hours to 19:00 37.5 hours per week 25 days annual leave per annum Additional job board text Interserve's vision is to be the Trusted Partner of all our stakeholders. We are one of the world’s foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment and facilities management services for society's infrastructure. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £2.3 billion and a workforce of over 50,000 people worldwide. We are committed to equal opportunities for all. This job was originally posted as