Shift Leader

Alpha LSG Ltd
£20k - 24k per year
10 Aug 2017
15 Sep 2017
East Midlands are re-opening their Bond facility which has created an opportunity for a hard working Shift Leader to join the team Working with the site Team Manager and other operational Shift Leaders you will play an integral part in ensuring that the start up is a success. What the role is: To be an active team member ensuring that all work is completed in accordance with a daily work schedule. As a shift leader you will be responsible for ensuring that information received is communicated to the appropriate parties in a timely, effective manner developing and sustaining effective customer relationships with both internal and external stakeholders. You will direct a productive, results driven team ensuring that all compliance standards are met. You must be tenacious with a drive for success, working to establish effective processes to ensure timely service delivery in line with customer requirements and HMRC standards. What you’ll be doing will include: Ensure work is completed according to daily work schedules and all costs are within agreed targets Manage the roster effectively on a shift basis to ensure the work schedule is maintained whilst being mindful of costs Responsible for ensuring that team members carry out duties in line with work schedule Monitor work, highlight and escalate any issues accordingly Ensure the work schedule is maintained by shift, taking effective corrective action as required highlighting any on-going issues to the appropriate Shift Leader/ Team Manager Ensure standards of external and internal customer service are met Deal with all issues or customer requests in a timely manner, escalating matters which cannot be resolved to the Team Manager Adhere to all Legislation, Company Policy and Customer Requirements ensuring team members follow agreed procedures Adhere to security regulations and ensure security instructions and procedures are followed at all times Ensure familiarity with all Fire Procedures within the unit as instructed through fire training Carry out Daily Compliance Checks and communicate any issues appropriately Carrying out daily PI count and investigating any resulting stock variances Ensure housekeeping activities are undertaken by team members Ensure staff adhere to Safe Working Practices at all times including: - Use of Personal Protective Equipment - Correct Manual Handling techniques - Use of equipment Ensure training needs are identified and highlighted to the Team Manager Ensure effective handover with colleagues to ensure any issues are dealt with effectively Take the appropriate action in the event of a non conformance issue and clearly communicate issues and concerns to the appropriate Team Manager on shift Carry out daily, weekly team briefings ensuring that any issues raised are communicated to your manager What you’ll have will include: People management skills, e.g. dealing with performance issues, grievances, holidays, and absence management Basic computer skills; Microsoft Outlook, Word and Excel Ability to plan, organise and delegate possessing a high attention to detail and accuracy Possess excellent communication and interpersonal skills, both verbally and written, with experience of professionally liaising with colleagues, managers and external customers An understanding of health and safety regulations An understanding of Warehouse Management Systems and Stock Control Possess a methodical and logical approach to work This job was originally posted as

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