Messaging Systems Engineer - MS Exchange - Stoke, Staffordshire

Evolution Recruitment Solutions Ltd
Competitive Salary - Please contact for details
10 Aug 2017
17 Sep 2017
Messaging Systems Engineer Stoke-on-Trent Excellent Salary and Benefits PLEASE NOTE THAT THIS IS AN ENGINEERING ROLE NOT A SUPPORT ROLE Infrastructure is looking for a Messaging Systems Engineer to join this exciting and vital part of the business. The Messaging Systems Team is responsible for the delivery, administration, maintenance and continual service improvement of internal messaging system platforms within the enterprise. The team provide engineering services for a wide range of highly available technologies which underpin the delivery of messaging systems and platforms to our internal, Branch Office and remote workforce. ROLE OVERVIEW Maintain uptime, capacity and availability of all platforms with the remit of the post. Troubleshoot and resolve service affecting incidents and problems within the remit of the post. Respond to technical issues escalated to the Team and restoration of services within expected timescales. Contribute to a Problem Analysis investigation role. Analyse services and make service improvement recommendations. Administration and maintenance of Messaging Systems platforms. Communicate effectively with senior managers and stakeholders when handling escalated incidents or issues Create and maintain documentation, including systems configuration, processes, test and project plans Performance optimisation analysis and tuning. Provide technical guidance and support to the 2nd line Support Teams. SKILLS AND KNOWLEDGE: Working on highly available large scale enterprise platforms. Good knowledge and understanding of Windows Server and Exchange 2010\2016. Strong troubleshooting methodology and knowledge of troubleshooting production system issues. Understanding of Network Load Balancers, LAN’s and Firewalls. Ability to manage conflicting priorities, work independently, multitask and meet tight deadlines. Delivering technical projects to a structured methodology. Knowledge of messaging platforms such as Lync, Cisco ESA, BES12 and Skype for Business will have a distinct advantage. Powershell scripting. Understanding of ITIL principles. Urgent role - please apply now Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. This job was originally posted as