Team Leader

Eileen Richards Recruitment Limited
£25,000 - £30,000
29 Jul 2017
17 Aug 2017
Team Leader Evenings and Weekends £25,000 - £30,000paLeicester City Centre Are you: - Passionate about development people? - Driven by the delivery of excellent customer service? - A Leader? Team Leader - The Company: Our client, a successful and growing company is looking for a talented and driven Team Leader to join their successful and dynamic team based in Leicester Team Leader - The Opportunity: You will drive and foster a success culture within your team whereby the service becomes a key differentiator for colleagues and customers, you will also drive and inspire outstanding operational performance by leading by example and providing clear direction and effective leadership. Working collaboratively with peers, other departments and the wider business you will ensure full compliance with regulatory requirements. You will also share knowledge with customers and colleagues, to ensure the service provided makes a difference. You will deliver performance one to ones, providing detailed feedback and creating development plans. Cascading information in an objective way, you will explain processes, asking for feedback and actively seeking the teams ideas. Recognising and rewarding the right behaviours, you will also take action to address poor behaviours. You will encourage individuals and celebrate team success to create self-sustained and positive energy in the team. Team Leader - About you: - Team facilitation and meeting management skills - Knowledge of customer service and complaints - Decision making and prioritising skills - Leadership ability - Time management and organisational skills - Problem solving skills - Influencing and motivation skills - Commercial and business acumen - Coaching skills - Feedback and performance management skills - Communication verbal and written - Data rational, Numerical reasoning ability - Risk/Change management - Experience of team performance management techniques If you do not receive a response within five working days then unfortunately your application has been unsuccessful on this occasion. Eileen Richards Recruitment are experienced within seven different sectors consisting of Accountancy and Finance, Customer Service and Sales, Executive Search and Selection, Human Resources, Insurance, Legal and Office inc Marketing. If we can help you with any further roles in the future please do not hesitate to contact us. We look forward to hearing from you. This role would be perfect for a Team Leader, Customer Service Team Leader.