Newman University
Birmingham, West Midlands
£16,961 - £18,940 per annum + benefits
18 Jul 2017
16 Aug 2017
Contract Type
Full Time


Salary Scale: £16,961 - £18,940 per annum + benefits

Ref: NU4517

Newman Health & Wellbeing is looking to appoint a Receptionist/Administrator for its Counselling & Psychotherapy Service, which offers affordable and accessible counselling to the local community.

You will be based in a counselling centre at Newman University in Bartley Green, Birmingham.

The main part of the Receptionist/Administrator role will be to provide a welcoming, professional introduction to the service and will involve liaising with clients and counsellors. There will also be some wider administrative support required in the role for the counselling service and supporting business development activity within Newman Health & Wellbeing.

Applicants will need to have relevant experience in a counselling/healthcare or charitable environment, and experience of providing administrative support.  Excellent communication skills, with the ability to demonstrate empathy and sensitivity to clients accessing counselling are also essential. An understanding of client confidentiality and experience of dealing with client payments would be helpful. A sound knowledge of Microsoft Office applications and a commitment to customer service is essential, together with the ability to work effectively both on your own initiative and as part of a team.

The hours of work are 37 hours per week (Monday to Friday), including two evenings. A job share arrangement (2-3 days per week) may also be considered.

Further details can be obtained by clicking apply or alternatively please e-mail: or telephone 0121 476 1181 ext. 2456 or 2398.

The closing date for applications is Midnight, Monday 31st July 2017.

Interviews will be held on Wednesday 16th August 2017.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Newman University offers a wide range of staff benefits which include 35 days paid annual leave plus bank holidays and closure days, Pension Scheme, Employee Assistance Programme, child care vouchers and an onsite crèche facility, health care and cycle to work schemes, sports centre facilities, chaplaincy and spiritual care, free tea and coffee, a staff room, free on-site parking, and a discounted travel scheme. For further information on these and other staff benefits please visit our website  or contact the Human Resources Department.

Newman University is an Equal Opportunity Employer.